FAQ

1. What services do you offer at August Hair Salon?

At August Hair Salon, we offer a full range of hair care services including cutting, coloring, highlighting, styling, and treatments. We also provide special services such as balayage, keratin treatments, and bridal hair and makeup. For a complete list of our services and pricing, please visit our website or call us directly.

2. How can I book an appointment?

You can book an appointment at August Hair Salon through our online booking system available on our website, or by calling us directly at +65 65342978. We also accept walk-ins based on availability, but we recommend scheduling an appointment in advance to ensure your preferred time slot.

3. What should I do if I need to cancel or reschedule my appointment?

If you need to cancel or reschedule your appointment, please contact us at least 24 hours in advance. This allows us to accommodate other clients and manage our schedule effectively. 

4. Do you offer any discounts or promotions?

Yes, we periodically offer special promotions and discounts on various services. To stay updated on our current offers, sign up for our newsletter or follow us on social media. We also have a referral program where you can receive discounts for referring new clients to our salon.

5. What products do you use in the salon?

We use high-quality, professional-grade products to ensure the best results for your hair. Our product range includes well-known brands like [insert brands], and we choose products based on their effectiveness and suitability for different hair types. If you have specific product preferences or sensitivities, please let us know, and we will do our best to accommodate them.

6. What safety and hygiene measures are in place at your salon?

At August Hair Salon, we prioritize your safety and hygiene. We follow strict cleaning protocols, including disinfecting tools and surfaces between clients. Our staff wears gloves and masks as needed, and we provide hand sanitizer stations throughout the salon. If you have any specific concerns or questions about our hygiene practices, feel free to ask.

7. What is your policy if I am unsatisfied with my service?

At August Hair Salon, we strive to ensure every client leaves happy with their service. If you are unsatisfied with your haircut, color, or any other service, please contact us within 10 days of your appointment. We will be happy to arrange a complimentary follow-up appointment to address any concerns and make adjustments. After 10 days, we may not be able to offer complimentary corrections, but we are still available to assist you with any further needs.